How do I use my Wildpier exfoliating glove?

Step One - Prepare Glove:

Place your new Wildpier glove under hot water. Turn off the hot water and squeeze the glove to release any excess water. You may notice that your glove may shrink slightly when rinsed for the first time. Place your glove in a safe place near the bathtub or shower for easy access.  


Step Two - Soften Skin:

Take a hot and steamy bath or shower for at least five minutes to soften your skin. Avoid using any soaps, shampoo, or bubbles while you soften your skin as the glove relies on direct friction with your skin. Pro tip: the softer your skin is, the better the results!


Step Three - Prepare Body:

Turn off the hot water if you are taking a shower or drain the bathtub if you are taking a bath. Avoid drying yourself off and make sure that your skin remains moist. 


Step Four - Use Glove:

Place your hand inside the moist glove. Begin to firmly (but not too firmly!) move the glove up and down and side to side across your body. Long and firm strokes work best, however feel free to experiment with pressure. For lymphatic flow benefits, stroke upwards towards your heart. Be extra gentle on your sensitive areas. You may notice your skin start to peel after a few minutes. If this happens, avoid rinsing the peeling skin off your body as these skin particles will aid in further exfoliation.


Step Five - Rinse:

Once you have achieved your desired levels of exfoliation, rinse your body with water and soap to wash away the skin particles. To finish off your exfoliating ritual, apply your favorite body oil or moisturizer.


Step Six - Wash Glove:

Hand wash your glove using natural soap and hang your glove to air dry. Repeat your exfoliating ritual weekly.


Step Seven - Most Importantly:

Enjoy your glowing new skin!

Do you have extra tips and tricks on how to use my  Wildpier exfoliating glove or towel?


Soak in a hot bath or stand in a hot shower for at least 5 minutes to soften the skin. I'm usually in the bathtub for at least 15 minutes. The softer the skin is, the better results!


Do not use any oils, salts, soap, shampoo, or creams while you are soaking in the tub or standing in the shower as our gloves depend on direct friction with the skin. Don't worry - you can wash your body and hair like you normally would once you're finished exfoliating!


Once your skin has been softened, wet your glove. Make sure to wring out any excess water from the glove.


Move yourself out of the water. This is one of the most important tips! You should turn off the shower water or physically remove yourself from the bathtub to ensure that your skin isn’t too wet. If the glove or your body is too wet, the glove won’t be able to make enough contact with the skin.


Start to gently scrub the driest areas of your body first. I usually start with my knees and feet, but other dry areas include the elbows and the back of the thighs.


Continue to scrub the skin using long and firm strokes. It can take up to one minute for the skin to start to build up and peel. Make sure not to rinse the peeling skin particles from your body or the glove, as these skin particles will help promote the rest of your skin to peel as well.


Slowly start to scrub other parts of your body, being extra gentle around sensitive skin.


Once you’ve achieved your desired level of exfoliation, take a shower or bath as you normally would (with soap and shampoo). Once finished, make sure to moisturize your skin within five minutes of drying off.

Only use our glove 1-2 times a week as our glove offers a very deep exfoliation. Avoid scrubbing skin that is inflamed or sunburned.


There is a chance that your skin may not peel, however you’re still deeply exfoliating your skin! Peeling mainly depends on your skin type, if you use body lotions often, and if you are already exfoliating your skin daily with another type of exfoliator. If you shave parts of your body frequently, you may not notice skin peeling. Dry skin also tends to peel more than oily skin.

What makes Wildpier exfoliating gloves unique?

 Wildpier exfoliating gloves are created using high quality natural plant fibers that are woven together using an ancient technique. The unique weave of the Wildpier exfoliating glove allows the fabric to catch the dead skin and dirt as you move the glove up and down your body while also stimulating blood circulation.


When you use your glove, you can see the dead skin and dirt visibly roll off the skin leaving you with extremely soft and clean skin. Wildpier exfoliating gloves are also reusable and do not harm the environment.

Can I use my Wildpier exfoliating glove on my face?

Our Wildpier Ultimate Deep Exfoliation Glove is made using our most delicate weave of plant-based fabric, which can also be used on the face. 

 

We would also recommend using our very gentle Wildpier Konjac Face Sponges on your face.


Avoid any acne or open wounds as exfoliating these areas can result in the transfer of bacteria.

How do I wash my Wildpier exfoliating glove?                       

 After each use, rinse your glove using natural soap and hot water. Place your glove in a clean and dry place to air dry. Avoid placing your glove in the washing machine as this could damage the woven fibers.

Can I use creams, soaps, or oils with when I use my Wildpier exfoliating glove?

No. Wildpier exfoliating gloves work using direct friction on the skin. Having creams, soaps, or oils on the skin will affect the exfoliating process.


Can I use my Wildpier exfoliating glove when I am sunburnt?

It is not recommended to use your glove on skin that is sunburnt or wounded as the deep exfoliation could irritate your skin further.


How often do I use my Wildpier exfoliating glove?

 It is recommended to only use your glove once a week to ensure that you are not removing your skin of your natural body oils. People with oily skin may be able to use the glove twice a week.

When do I need to replace my Wildpier exfoliating glove?

We recommend replacing your glove every 8-10 weeks to ensure proper hygiene. 


What to do if my skin isn't peeling when I use my glove?

There may be several reasons as to why you may not be achieving the desired results:


• Ensure that you have taken a hot bath or shower for at least 5-10 minutes. This is key to achieving fantastic exfoliating results as this will soften the outer layers of the skin, allowing for your glove to catch the dead skin and dirt


• Do not use any soaps, shower gels, shampoo, or bubble bath products prior to scrubbing as the glove relies on direct friction with the skin


• Make sure that you have removed yourself from any water and that your glove is damp. When using the glove on your skin, ensure that you are firmly (but not too firmly!) scrubbing your skin using long strokes in an upward and downward motion. It may take a few minutes before you start to see your skin begin to peel


• The amount of skin peeling will depend on the skin type. Dry skin tends to peel more than oily skin


• Hairier areas of the skin will peel less than shaved areas of the skin


• Avoid over exfoliating. If you are already using another exfoliator, you may not see your skin peel


• Note that even though you may not see your skin visually peeling, rest assured that you are still achieving amazing exfoliation!

How can I make a wholesale order?

Please email us at hello@wildpier.com using the word “WHOLESALE” in the email subject line or feel free to place an order using our registered Faire link:



If you decide to use Faire to place your Wildpier Beauty wholesale order, you will receive $200 USD off of your first order, plus free shipping for an entire year!

If Wildpier Beauty is a Canadian store, why does the store use USD funds?

As part of our banking agreement, we have converted our store to accept USD funds for the time being. All orders are shipping from Nova Scotia with love!

What is Route Shipping Protection?

What is Route?


Route Protect is a package protection solution that helps cover you in the event that your order gets lost, stolen, or damaged while in transit. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Route Protect can be added during checkout.


You can also utilize the Route App to visually track all of your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. 


Haven’t downloaded the app yet? Download the app here.


Purchased Route Protect and looking to file a shipping issue online? 

File a claim here.


Where is My Order?

Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.


How Does Route Work?

If your Route protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.


Need to file a claim?

File a claim here.


How Does Route Process Refunds or Reorders?

Refunds: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included.

Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.


When Should I File a Claim?

Marked As Delivered (Stolen)

Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered


Please note, orders over $100 USD will require a police report to be filed by the customer before any resolution can occur


Stuck In Transit (Lost)

For domestic orders, claims will be reviewed no earlier than 7 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date


For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date


Damaged

Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 15 calendar days from when it was marked delivered.


All of Route’s policies are listed here


What if My Order Never Arrives or is Stolen?

Route Protect definitely helps cover these instances! To protect your order against loss or theft, add Route Protect at checkout.


If your order has not arrived, please file a claim with Route here.


What if My Order Arrives Damaged?

Route covers damage as well! To protect your order against damage that occurred during shipping, add Route Protect at checkout.


If your order has arrived to you damaged, please take photos of the item and the packaging it arrived in to include in your claim when filing.

You can file a claim with Route here.


If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at hello@wildpier.com and we will be happy to work with you to remedy the situation.


How Do I File a Claim for my Lost, Damaged, or Stolen Order?

If you insured your order with Route Protect at checkout, you will receive a confirmation email from Route with a link to file a shipping issue.


You can also file a shipping issue on Route’s app or via the web here. To file a claim, you will need your store order number OR Route ID number and the email address that was attached to the order.


Haven’t downloaded the app yet? 

Download the app here


What are Route’s Terms and Conditions?

Route’s terms and conditions are listed here.


Is Route a Licensed Insurance Company?

Yes, Route is a licensed insurance company with SEG Insurance Ltd. as its partner.


Where else can I purchase a Wildpier deep exfoliation glove?

You can find the list of Spas, Beauty Salons, and Sustainable shops in North America that carry our products here!

How can I contact Wildpier Beauty?

Either fill out the 'contact us' form located at the top of our homepage, send us an email at hello@wildpier.com.